How High-Tech Tools Profile, Police, and Punish the Poor
Virginia Eubanks
Winner of the Lillian Smith Book Award
“Riveting (an accomplishment for a book on technology and policy). Its argument should be widely circulated, to poor people, social service workers and policymakers, but also throughout the professional classes. Everyone needs to understand that technology is no substitute for justice.”
—The New York Times Book Review
The State of Indiana denied one million applications for health care, food stamps, and cash benefits in three years—because a new computer system interpreted any application mistake as “failure to cooperate.” In Los Angeles, an algorithm calculates the comparative vulnerability of tens of thousands of homeless people in order to prioritize them for an inadequate pool of housing resources. In Pittsburgh, a child welfare agency uses a statistical model to try to predict which children might be future victims of abuse or neglect. Since the dawn of the digital age, decision-making in finance, employment, politics, health care, and human services has undergone revolutionary change. Today, automated systems control which neighborhoods get policed, which families attain resources, and who is investigated for fraud. While we all live under this new regime of data, the most invasive and punitive systems are aimed at the poor. Virginia Eubanks systematically investigates the impacts of data mining, policy algorithms, and predictive risk models on economic inequality and democracy in America. Full of heart-wrenching and eye-opening stories, Automating Inequality is a deeply researched and passionate book that could not be timelier.
Virginia Eubanks is an Associate Professor of Political Science at the University at Albany, SUNY. She is the author of Digital Dead End and co-editor, with Alethia Jones, of Ain’t Gonna Let Nobody Turn Me Around. For two decades, Eubanks has worked in community technology and economic justice movements. Today, she is a founding member of the Our Data Bodies Project and a Fellow at New America. She lives in Troy, New York.
Automating Inequality has been adopted for the First-Year Experience programs at:
Ivy Tech Community College – Indianapolis (IN); North Idaho College; University of Albany’s Rockefeller College